Contact Help Desk

You can use this form to send a message to the help desk. If you have specific questions, it will be quicker if you check how the site works here,  the FAQ and the Quick Reference Guide before you send us a message.

Are you getting a security message that you’re being blocked? Click here

Do you need your certificate? Click here

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Having trouble becoming a member? Click here


If you are having a technical issue, please describe what is happening — if you can’t do something, what does the screen do? Are there any messages? We can provide better help that way. Thanks!

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